In an interview on CNBC’s Squawk Alley, founder and CEO of Otter.ai, Sam Liang spoke on the new partnership with Zoom to transcribe live calls. The Otter Assistant is available to Otter.ai Business users, which are upgraded plans that start at $20 a month, and include features like two-factor authentication, advanced search, SOC2 compliance, export, custom vocabulary, shared speaker identification, centralized data and billing, and more.Never miss a question in Zoom as Otter.ai launches live transcription Once the meetings wrap up, you can have Otter.ai configured to automatically share the meeting notes with all of the attendees. However, you can turn Otter Assistant off on a per-meeting basis through the My Agenda section on the Otter website, which will include new toggles next to each meeting that you have. The Otter Assistant will still be able to record both sides of the conversation. Once the Otter Assistant is enabled, you do not have to remember to turn on Otter.ai for each meeting, and you can even use your headphones to listen to the meeting in progress. They can also ask questions through the commenting feature, as opposed to speaking up, which may be helpful if you are in a noisy place at the time the meeting is taking place.

As the meeting continues, attendees can use Otter's live transcript to highlight key parts, add pictures, and make notes. The assistant also posts a link to the transcription in the Zoom chat for everyone to access. The assistant will then automatically join all of Zoom meetings moving forward, where it shows up as an additional meeting participant, for transparency's sake. To use the new Otter Assistant, users first synchronize their Google Calendar or Microsoft Calendar with Otter's service, as per Fast Company. Now, this is one area where Otter.ai can help, but it can also help with issues like overlapping meetings, or larger meetings were only a few topics are directly relevant to your work as you can review the rest of the meeting discussion later, instead of in real-time. The idea to automate meeting transcription makes sense for the remote setting created by the COVID-19 pandemic, where people have been working, homeschooling, and doing other duties at home. The feature also works around the earlier limitation with Zoom, where only the meeting host could use the Otter.ai integration directly, Engadget reports.Īlso Read: Zoom Hacking is on the Rise: Here's What You Need To Do To Be Secure

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